Terms of Service

By placing an order through our website, you agree to the following Terms of Service.

1. Handmade Products

All of our mailboxes are handcrafted. Because each piece is made by hand, slight variations in color, texture, and finish may occur. These variations are normal and make every mailbox unique.

2. Orders

By placing an order, you confirm that all billing and shipping information provided is accurate. We reserve the right to cancel or refuse any order suspected of fraud or unauthorized activity.

3. Production & Shipping

Each mailbox is made to order and typically requires approximately 20 days for production before shipping. Delivery times may vary depending on your location and the shipping carrier.

4. Returns & Refunds

Please refer to our Refund Policy for complete details regarding cancellations, damaged items, and refund eligibility.

5. Product Care

Our products are intended for normal residential outdoor use. Proper care and maintenance will help preserve the appearance and longevity of your handcrafted mailbox.

6. Intellectual Property

All website content, including images, logos, product photos, and written content, is the property of [Your Store Name] and may not be copied, reproduced, or used without permission.

7. Limitation of Liability

We are not responsible for delays caused by shipping carriers, weather, natural disasters, or other circumstances beyond our control. Our liability is limited to the amount paid for the purchased product.

8. Contact Us

If you have any questions about these Terms of Service, please contact us through contact page